FAQs

Payment

We accept the following modes of payment:

Credit Card via PayPal.
Bank Deposits or Online Bank Transfers to our BPI or Metrobank accounts.

Email proof of payment to: azglassware@gmail.com
Indicate order number in the subject line of your email

Pick-up (Recommended if residing within Metro Manila, Cavite or nearby cities)

You may choose to pick up your order personally or have your order picked-up via your preferred express courier (Lalamove, Grab, Transportify, etc.) from the following locations:

Azcor Showroom in SM Megamall
Azcor Warehouse in Carmona, Cavite

But please note that AZ Glassware will not be held liable for any breakage using your preferred courier.

Any cost for pick-up using an express courier will be at your expense.

Shipping (Recommended if residing outside Metro Manila, or provincial locations)

You may choose to have your items shipped to you via our preferred courier.

Depending on the quantity of your order and your delivery location, we may have to charge an additional fee to pack your items in a wood crate to reduce chances of breakage during transit.

Shipping Information Errors

It is the responsibility of the customer to ensure the accuracy of the shipping address during the time of purchase. In the event a customer enters and confirms an order with the wrong shipping address and fails to notify AZ Glassware before order is packaged and shipped, the customer will be held responsible for any shipping costs related to returning the incorrectly shipped order and/or shipping costs related to shipping a new order (if required) to the correct address.